Your website gets visits but few inquiries: 10 things to check
A practical checklist for finding conversion barriers before buying more advertising or rebuilding the whole website.
These articles are based on recurring issues identified while reviewing more than 1,000 commercial websites. Examples are generalised and do not reveal information about specific companies.
We begin with a problem that repeatedly appears on small-business websites, then explain how to check it, what is worth changing, and which conclusions require real data.
Why visitors do not contact the business and which barriers should be removed first.
A practical checklist for finding conversion barriers before buying more advertising or rebuilding the whole website.
A practical list of mobile issues: small buttons, covered content, difficult forms, hidden contacts, and slow loading.
What to check before Google Ads or social advertising: landing pages, mobile usability, forms, trust, and analytics.
How to improve structure, mobile usability, and language versions without an unnecessary full rebuild.
When targeted improvements are enough and when technical limitations make a new website economically reasonable.
What happens when menus, services, or forms are not fully translated, and how to organise language versions correctly.
Technical, content, and conversion signs that show a website needs an audit or improvement.
How to monitor a website, plan costs, and avoid expensive recovery.
Hosting, domain, updates, backups, content, and technical work: what is recurring and what is not.
A practical schedule for monthly, quarterly, annual, and event-driven checks.
What to check without deep technical knowledge: access, backups, forms, updates, content, and analytics.
Lost inquiries, broken forms, outdated information, expensive recovery, and wasted advertising spend.
How to avoid losing inquiries through phone-only contact, forms, delivery failures, and a difficult first step.
Phone can remain important without being the only contact option. Practical alternatives for local businesses.
Why form messages disappear, how to test delivery properly, and which backup mechanisms a business needs.
Contact details, proof of competence, and the signals visitors use to judge business reliability.
How to align contact details across the website, Google, maps, and directories and avoid losing local inquiries.
Which trust elements service websites need and why generic promises, unsupported ratings, and logos are not enough.
How to align a website, social media, and Google Business Profile.
How to align contacts, trust, local discovery, and the path to an inquiry.
What to measure before changes and how to separate traffic problems from website problems.
Which GA4 events and Search Console data should be captured before major changes to compare behaviour and inquiries afterwards.
Send the website address and receive a concise preliminary review with priority recommendations.
Send the website for a preliminary review
Website and social media
How to divide roles between an owned website and Instagram.
Instagram or a website for business: why social media cannot fully replace a website
A practical comparison of Instagram and a business website: ownership, Google search, service structure, trust, analytics, and platform dependency.
How to connect Instagram and a website so they generate inquiries together
A practical setup for links, landing pages, post-to-page transitions, and measurement.
Running a business only on Instagram: the risks of having no website
Account loss, falling reach, weak search visibility, and limited control over inquiries.